1. Introduction
Welcome to Health Literacy Innovations ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, and protect information about you when you use our software, including any associated websites, applications, and services (collectively referred to as the "Service").
2. Information We Collect
2.1 Account Information: When you sign up for an account, we collect information such as your name, email address, and other relevant details to create and manage your account.
2.2 Usage Information: We may collect data on how you interact with our Service, including pages visited, features used, and other analytical data to enhance our platform's performance and user experience.
2.3 Payment Information: If you make a purchase, we collect payment information, such as credit card details, to process transactions securely. This information is handled by our trusted third-party payment processors, and we do not store it on our servers.
2.4 Device and Log Information: We automatically collect information about the device you use to access our Service, including IP address, browser type, and device identifiers. This helps us understand how you interact with our Service and diagnose technical issues.
3. How We Use Your Information
3.1 Providing and Improving the Service: We use the collected information to deliver, maintain, and improve our SaaS platform, as well as to personalize your user experience.
3.2 Communication: We may use your email address to send you important updates, newsletters, and other relevant information about our Service. You can opt-out of these communications at any time.
3.3 Customer Support: If you contact our customer support, we may use the provided information to assist you and improve our support services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our Service, conducting our business, or servicing you.
5. Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
6. Your Choices and Rights
You have the right to access, correct, or delete your personal information. You can manage your account settings and preferences or contact us for assistance.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at support@healthliteracyinnovations.com.
